Cancellation and Refund Policy
Effective Date: July 30, 2026 · Policy version 2026-07-30
Canceling a Subscription
You may cancel through your account billing settings, the marketplace where you purchased the subscription, or by emailing contact@FlacronBuild.com.
Cancellation normally stops the next renewal. Access may continue until the end of the current paid billing period.
Deleting your account does not automatically cancel a marketplace or app-store subscription.
Monthly Plans
Monthly subscription payments are generally non-refundable after the billing period begins.
Annual Plans
Annual subscription payments are generally non-refundable.
A full or partial refund may be considered for:
- Duplicate charges;
- Billing errors;
- Charges made after a valid cancellation;
- Verified unauthorized transactions;
- Major technical failures; or
- Situations where a refund is required by law.
Credits and Digital Services
Used AI credits, scans, measurements, generated reports, downloaded files, and completed digital services are generally non-refundable. Promotional credits have no cash value.
Free Trials
Trials may convert automatically to a paid subscription. You must cancel before the trial ends to avoid being charged.
Third-Party Purchases
Purchases made through Apple, Google, Microsoft, IBM, AWS, or another marketplace may be governed by that provider’s refund and cancellation rules.
Refund Requests
Send requests to contact@FlacronBuild.com and include:
- Your name;
- Account email;
- Transaction number;
- Purchase date;
- Amount paid; and
- Reason for the request.
Approved refunds will normally be returned to the original payment method.
Contact
FlacronBuild
410 E 95th St, Brooklyn, NY 11212, United States
Email: contact@FlacronBuild.com
